Cosmetology ←Skin Treatment ↗

Privacy Policy | Sattva Skin Clinic, Ankleshwar, Gujarat

Introduction

Welcome to Sattva Skin Clinic ("we," "us," "our," or the "Clinic"). Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal and medical information when you:

  • Visit our website
  • Book an appointment
  • Receive treatment at our clinic in Ankleshwar, Gujarat
  • Contact us via phone, WhatsApp, email, or social media
  • Fill out any form on our website or at the clinic

By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use our website or services.

Information We Collect

We collect information to provide better dermatology, cosmetology, and hair restoration services to you.

A. Personal Information You Provide Directly

Category Examples Identity Information Name, age, gender, date of birth Contact Information Phone number, email address, residential address Medical Information Skin concerns, medical history, current medications, allergies, previous treatments Appointment Information Consultation notes, treatment records, clinical photographs (with consent)Payment Information Payment method, transaction details (we do not store full credit/debit card details)Communication Records Emails, WhatsApp messages, call recordings (for training and quality purposes)

B. Information Collected Automatically (Website)

When you visit our website, we may automatically collect:

Data Type Examples Usage Data Pages visited, time spent, links clicked Device Data IP address, browser type, operating system, device type Location Data Approximate location based on IP address

C. Information from Third Parties

We may receive information about you from:

  • Online appointment booking platforms
  • Diagnostic labs (if you share reports with us)
  • Referring doctors or clinics

How We Use Your Information

We use your information only for legitimate purposes related to providing dermatology and aesthetic care at Sattva Skin Clinic in Ankleshwar, Gujarat.

Your information is used to schedule and manage appointments, provide diagnosis and treatment by Dr. Reema Kataria, send appointment reminders and follow-up messages, respond to your inquiries and provide customer support, process payments and issue receipts, improve our website and services, and comply with legal and regulatory requirements. We may also send promotional offers, but only if you have explicitly opted in to receive them.

Important: We do not sell, rent, or trade your personal information to any third party for marketing purposes.

Clinical Photography (Before/After Photos)

We may take clinical photographs to document your treatment progress. These photos are part of your medical record.

How we use these photos:

  • For medical documentation and treatment planning
  • For educational purposes (with your explicit written consent)
  • For marketing materials (website, social media, brochures) – only with your separate, explicit written consent

You have the right to:

  • Refuse photography without affecting your treatment
  • Withdraw consent for marketing use at any time
  • Request deletion of photos (subject to medical record retention laws)

Sharing Your Information

We do not sell your data. We may share your information only in limited circumstances. This includes sharing with third-party service providers for payment processing, appointment scheduling software, and email or SMS delivery – and these providers are contractually bound to protect your data. If we refer you for blood tests or other investigations, we may share your information with diagnostic labs. With your consent, we may share information with referring doctors for coordinated care. We may also share information with law enforcement or regulators if required by law or to protect our legal rights, as well as with legal advisors in the event of a dispute or legal proceeding. All third parties we work with are required to maintain the confidentiality of your information and use it only for the specific services they provide to us.

Data Storage & Security

A. Where Your Data is Stored: Your information is stored on secure servers located in India, as well as on cloud-based practice management software that meets HIPAA-compliant or equivalent standards.

B. Security Measures: We implement industry-standard security measures to protect your data, including encryption of data during transmission using SSL/TLS protocols, access controls ensuring only authorized personnel can access patient records, regular security audits of our systems, and secure storage of physical records in locked cabinets with restricted access.

C. Limitations: No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your personal and medical information for as long as necessary to provide you with ongoing dermatology care, comply with legal and regulatory obligations regarding medical records retention under Indian law, and resolve disputes and enforce our agreements. Medical records for adults are retained for a minimum of 3 years from the last consultation or as otherwise required by law. Medical records for minors are retained until the patient turns 18 years of age plus an additional 3 years. Payment records are retained for 6 to 8 years for tax purposes. Marketing data is retained until you withdraw your consent. After the retention period, your data will be securely deleted or anonymized.

Your Rights (As a Patient & Data Subject)

Under Indian law, including the Information Technology Act of 2000 and the Digital Personal Data Protection Act of 2023 (once fully effective), you have several important rights. You have the right to access – meaning you can request a copy of the personal and medical information we hold about you. You have the right to correction – you can request correction of inaccurate or incomplete information. You have the right to deletion – you can request deletion of your data, subject to legal retention requirements. You have the right to withdraw consent – you can withdraw consent for marketing or photography at any time. You also have the right to complain – you can file a complaint with us or with the relevant data protection authority. To exercise these rights, please contact us at info@sattvaskin.in. We will respond to your request within 30 days as required by law.

Cookies & Website Tracking

Our website uses cookies – small text files stored on your device – to improve your browsing experience. We use essential cookies, which are required for the website to function properly, including for security and form submissions. We use analytics cookies to help us understand how visitors use our website, such as Google Analytics. We also use preference cookies to remember your preferences, like language and font size. Most browsers accept cookies automatically. You can disable cookies in your browser settings, though this may affect website functionality. You can also opt-out of Google Analytics using Google's opt-out browser add-on.

Third-Party Links

Our website may contain links to third-party websites, such as payment gateways and social media platforms. This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices of third parties. Please review their privacy policies before providing any information.

Children's Privacy

Our website and services are intended for adults aged 18 years and above, as well as children under the supervision of parents or legal guardians. We do not knowingly collect personal information from children without parental consent. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, our practices, or technology. For minor changes, we will post the updated policy on this page with an updated "Last Updated" date. For material changes, we will notify you via email or through a prominent notice on our website at least 30 days in advance. Your continued use of our website or services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, our practices, or technology. For minor changes, we will post the updated policy on this page with an updated "Last Updated" date. For material changes, we will notify you via email or through a prominent notice on our website at least 30 days in advance. Your continued use of our website or services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

Terms & Conditions | Sattva Skin Clinic, Ankleshwar, Gujarat

Introduction & Acceptance

Welcome to the website of Sattva Skin Clinic ("we," "us," "our," or the "Clinic"). These Terms and Conditions ("Terms") govern your use of our website and the services offered by Dr. Reema Kataria at our clinic located in Ankleshwar, Gujarat.

By accessing our website, booking an appointment, or availing any of our dermatology, cosmetology, or hair restoration services, you ("You" or the "User") agree to be bound by these Terms. If you disagree with any part of these Terms, you must not use our website or services .

Medical Disclaimer & No Doctor-Patient Relationship

No Medical Advice: The information provided on this website—including text, graphics, images, and patient testimonials—is for general informational and educational purposes only . It is not a substitute for professional medical advice, diagnosis, or treatment .

No Emergency Services: This website is not intended for medical emergencies. If you are experiencing a medical emergency, please call your local emergency number (e.g., 108) or visit the nearest hospital immediately. Do not rely on this website for urgent medical needs.

No Doctor-Patient Relationship: Your use of this website or submission of an inquiry form does not create a doctor-patient relationship with Dr. Reema Kataria or Sattva Skin Clinic. A formal doctor-patient relationship is established only after you visit the clinic in person and explicitly consent to a consultation .

Individual Results May Vary: Any before-and-after photographs or patient testimonials displayed on this website are specific to those individuals and do not guarantee similar results for any other patient. Medical outcomes depend on individual skin types, genetics, adherence to aftercare, and other factors .

Services & Scope of Practice

Sattva Skin Clinic is a specialty dermatology and aesthetic medicine clinic. We provide services including but not limited to:

  • Cosmetology: Fillers, Botox, Skin Boosters, HydraFacial, Laser Hair Reduction, PRP Therapy.
  • Skin Treatments: Management of Acne, Eczema, Psoriasis, Pigmentary Disorders, Vitiligo, and Keloids.
  • Hair Restoration: PRP for Hair, Mesotherapy for Hair, and Hair Transplant (FUE).
  • Minor Procedures: Lipoma Removal, Earlobe Repair, Nail Avulsion.

The Clinic does not perform major plastic surgery procedures (e.g., rhinoplasty, liposuction, facelifts).

Appointment, Booking & Cancellation Policy

Appointment Confirmation: Appointments are confirmed only upon direct communication with our reception desk via phone, WhatsApp, or in-person visit. Online form submissions are requests and do not guarantee a confirmed slot until you receive a confirmation message from our team.

Arrival Time: Please arrive 10-15 minutes before your scheduled appointment time to complete any necessary paperwork.

Cancellation & No-Show: If you need to cancel or reschedule your appointment, please notify us at least 6 hours in advance. Failure to do so may result in a cancellation fee or requirement to pay a deposit for future bookings.

Late Arrival: If you arrive late, we will do our best to accommodate you; however, your appointment duration may be shortened to avoid delaying subsequent patients.

Refunds: For advance payments made for treatment packages (e.g., laser hair reduction packs), refunds are subject to the specific terms of the package purchased. Generally, used sessions are deducted at the per-session rate, and the balance may be refunded minus administrative fees.

Intellectual Property & Content Usage

Ownership: All content on this website—including text, graphics, logos, icons, images, video clips, and software—is the property of Sattva Skin Clinic or its content suppliers and is protected by Indian copyright laws .

Restrictions: You may not:

  • Republish, distribute, or reproduce any content from this website without prior written consent from Sattva Skin Clinic.
  • Use our logos, trademarks, or service marks without explicit permission.
  • Frame or embed our website content on any other website.

Permitted Use: You may download or print a single copy of portions of the content for your personal, non-commercial, informational use, provided you do not remove any copyright or proprietary notices .

User Conduct & Prohibited Activities

When using this website or communicating with the Clinic, you agree not to:

  • Post, transmit, or share any content that is unlawful, defamatory, obscene, harassing, or invasive of another's privacy .
  • Impersonate any person or entity, or falsely state your affiliation with any person or entity.
  • Attempt to gain unauthorized access to our computer systems or interfere with the proper working of the website (e.g., by introducing viruses or malware).
  • Use automated scripts or bots to scrape or collect data from our website.

Telemedicine & Online Consultations (If Offered)

If Sattva Skin Clinic offers online video or telephonic consultations, the following additional terms apply :

Eligibility: Telemedicine consultations are only offered for follow-up visits or for minor skin conditions where a physical examination is not strictly required. They are not a substitute for in-person care for undiagnosed or serious conditions.

Regulatory Compliance: All teleconsultations shall comply with the Telemedicine Practice Guidelines, 2020 issued by the National Medical Commission (NMC), Government of India.

Prescription: E-prescriptions issued during teleconsultations are legally valid under Indian law but may not be accepted by all pharmacies for schedule H drugs.

Privacy & Data Protection

If Sattva Skin Clinic offers online video or telephonic consultations, the following additional terms apply :

Eligibility: Telemedicine consultations are only offered for follow-up visits or for minor skin conditions where a physical examination is not strictly required. They are not a substitute for in-person care for undiagnosed or serious conditions.

Regulatory Compliance: All teleconsultations shall comply with the Telemedicine Practice Guidelines, 2020 issued by the National Medical Commission (NMC), Government of India.

Prescription: E-prescriptions issued during teleconsultations are legally valid under Indian law but may not be accepted by all pharmacies for schedule H drugs.

Privacy & Data Protection

Your privacy is critically important to us. The collection, use, storage, and disclosure of your personal and medical information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our website and services, you consent to the practices described in our Privacy Policy.

Key highlights of our privacy practices include:

  • No Selling of Data: We do not sell, rent, or trade your personal information to third parties for their marketing purposes .
  • Confidentiality: Your medical records are kept strictly confidential and are only accessible to Dr. Reema Kataria and authorized clinical staff involved in your care.
  • Photography: Any clinical photographs taken for "Before & After" documentation will only be used with your explicit written consent.

Payment, Fees & Insurance

Fee Structure: Our consultation and treatment fees are displayed at the clinic reception and may be provided upon request. We do not display dynamic pricing on this website.

Payment Methods: We accept cash, credit/debit cards, UPI, and bank transfers.

Insurance: Sattva Skin Clinic does not directly bill any insurance companies. We can provide you with a detailed receipt and medical records upon request, which you may submit to your insurance provider for potential reimbursement (subject to your policy's terms).

Limitation of Liability

To the maximum extent permitted by applicable Indian law :

"AS IS" Basis: The website and its content are provided on an "AS IS" and "AS AVAILABLE" basis without any warranties of any kind, either express or implied.

No Consequential Damages: In no event shall Sattva Skin Clinic, Dr. Reema Kataria, or their affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the website or the services provided .

Liability Cap: Our total liability to you for any claim arising from these Terms or the Services shall be limited to the amount you paid to us (if anything) in the preceding 6 months.

Indemnification

You agree to indemnify, defend, and hold harmless Sattva Skin Clinic, Dr. Reema Kataria, and their employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • Your violation of these Terms.
  • Your misuse of the website or services.
  • Your violation of any third-party rights, including privacy or intellectual property rights .

Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India . Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Ankleshwar, Gujarat, and you hereby consent to the personal jurisdiction of such courts

Changes to These Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect . Your continued use of the website or services after the effective date of any changes constitutes your acceptance of the revised Terms.

Attributions | Sattva Skin Clinic, Ankleshwar, Gujarat

Fonts

This website uses two fonts from Google Fonts. Abril Fatface, designed by Veronika Burian and José Scaglione of TypeTogether, is used for headings, titles, and hero text. Quattrocento Sans, designed by Pablo Impallari and Rodrigo Fuenzalida, is used for body text, paragraphs, and navigation. Both fonts are licensed under the SIL Open Font License (OFL), which allows free use, modification, and distribution for personal and commercial projects. No additional attribution is required by the license, but we proudly acknowledge the creators. Both fonts can be accessed at Google Fonts.

Icons

All icons used on this website are sourced from IconScout. These include social media icons, user interface icons, medical and beauty icons, and navigation icons. They are licensed under a standard license or pro license depending on the specific assets, which permits commercial use on this website. The icons may not be resold, redistributed, or repackaged as standalone assets. Attribution to IconScout is appreciated but not required for standard licensed icons. Icons on this website are provided by IconScout.

Images

Images used on this website are sourced from Pinterest for design inspiration and reference purposes only. Pinterest is a platform where users share images from various sources, and images on Pinterest may have different copyright statuses depending on their original creator. For this website, Pinterest images were used only for design inspiration, mood boards, and layout reference during the design phase. All final images displayed on the live website are either original photography owned by Sattva Skin Clinic in Ankleshwar, Gujarat, licensed stock images from royalty-free platforms, used with explicit permission from the original creator, or generated using artificial intelligence for custom clinic visuals. If you believe any image on this website infringes your copyright, please contact us immediately at info@sattvaskin.in with your contact information, the URL of the image in question, and proof of your ownership of the image. We will promptly investigate and remove or properly credit the image within 7 business days.

Other Assets

Other assets used on this website may include stock photography from platforms such as Unsplash, Pexels, or Shutterstock, each under their respective licenses. Clinic photography, including interior and exterior shots of the clinic, is original content owned by Sattva Skin Clinic and all rights are reserved. Patient photographs used for before and after comparisons are used only with explicit written patient consent. Illustrations, if any, are sourced from licensed platforms as per their respective licenses.

Summary of Attributions

In summary, Abril Fatface font is by TypeTogether via Google Fonts, Quattrocento Sans font is by Impallari Type via Google Fonts, all icons are by IconScout, and design reference images were sourced from Pinterest. We are grateful to all these creators and platforms for providing high-quality assets that help make the Sattva Skin Clinic website professional, accessible, and visually appealing for our patients in Ankleshwar, Gujarat.

Copyright & Trademark Notice

All other content on this website – including text, graphics, logos, clinic photographs, original designs, treatment descriptions, and any other original material not explicitly attributed above – is the property of Sattva Skin Clinic, Ankleshwar, Gujarat, and is protected by Indian and international copyright laws. The name "Sattva Skin Clinic" and any related logos or trademarks are the exclusive property of the clinic. Unauthorized use, reproduction, distribution, or modification of any content from this website without prior written consent from Dr. Reema Kataria or Sattva Skin Clinic is strictly prohibited and may result in legal action.

Contact for Attribution Concerns

If you have any questions about attributions or believe any asset on this website has been improperly credited or used without permission, please contact us. You can reach Sattva Skin Clinic at First Floor, 9X Corner, Shop no. F - 9 and 10, Jaldhara Chowkadi, GIDC-Ankleshwar, Gujarat 393002. You can also email us at info@sattvaskin.in or call us at +91 XXXXX XXXXX. We take intellectual property rights seriously and will respond promptly to any concerns.

Acknowledgment

We are sincerely grateful to the creators and platforms listed above – Google Fonts, the designers of Abril Fatface and Quattrocento Sans, IconScout, and the artists whose work inspired us on Pinterest – for providing high-quality fonts, icons, and design inspiration. Their contributions help make Sattva Skin Clinic's website professional, accessible, and visually appealing for our patients in Ankleshwar, Gujarat. Thank you for supporting the creators who make the internet beautiful.